- You have the right to withdraw from the contract within 14 days from the date of receipt of the order. After withdrawal, the goods must be returned immediately, no later than within 14 days.
- In order to facilitate the return procedure - include the order number in the return package.
- Returned items should not bear traces of use and should have original tags attached.
- Articles should be returned to our warehouse:
DTW Logistics Group Sp. z o. o
Panattoni Park Warsaw West
- You can also return a package with a return through the LE COLLET boutique at 26 Mokotowska Street, 00-561 Warsaw.
- The package with the return should not be sent back with the cash on delivery or e-shipping service.
- The costs of returning the article to the warehouse are borne by the Buyer.
- As soon as our warehouse records your return - we will refund the funds immediately, no later than within 14 days from the date of receipt of the order, in accordance with the form of payment.
- Please keep the package tracking number.
SHIPPING VIA BOUTIQUE:
- If your purchases were sent from our boutique and you would like to return them, please send them to the following address: Mokotowska 26/U9, 00-561 Warsaw. We recommend attaching proof of purchase and account number to the inside.
In case of any problems: please contact us.