JOB OFFERS

E-commerce Manager

Main responsibilities:

E-commerce platform management (Shopify Plus):

• Daily administration and updating of the online store (management of products, categories, content, banners, promotions).

• Ensuring the proper functioning of the store, monitoring its performance and security.

• Implementing new functionalities, applications, and integrations on the Shopify Plus platform.

• Optimizing the appearance and usability (UX/UI) of the store.

E-commerce strategy and development:

• Creating and implementing online sales development strategies.

• Analysis of the market, competition and the latest trends in e-commerce and the fashion industry.

• Identification and implementation of new tools and technologies that automate and streamline e-commerce processes.

Analytics and reporting:

• Regular analysis of store and sales KPIs (including traffic, conversion, average order value, CLV).

• Preparing reports and recommendations based on collected data.

• Monitoring and analyzing the customer's purchasing path, identifying bottlenecks and implementing optimization activities (CRO).

Marketing and Sales:

• Close cooperation with the marketing department to plan and implement online sales campaigns.

• Management and optimization of marketing automation activities (e.g. e-mail campaigns, customer segmentation, personalization).

• Ensuring consistency of marketing communications in the e-commerce channel.

• Achievement of set sales goals (KPIs).

Cooperation between departments:

• Effective cooperation with the PR, logistics and production departments to ensure smooth sales processes and high quality order handling.

• Coordination of activities related to product availability and inventory management in the online store.

Customer service:

• Supervision of customer service processes in the online channel and ensuring the highest standard of service.

• Analysis of customer feedback and implementation of improvements.

Production Coordinator

Your tasks as Production Coordinator:

• Comprehensive management and coordination of production processes – from the creation of a product card and the decision on production, to final settlement.

• Close cooperation with suppliers of materials and services and negotiating the best terms of cooperation.

• Supervision of the buyer's work and ensuring timely deliveries of components.

• Ensuring timely execution of production orders and the highest quality of our collections.

• Active search and implementation of solutions that optimize production processes.

• Preparation of production documentation and reports.

• Control and settlement of production costs.

What we expect from you:

• At least 3 years of experience in a similar position in the fashion industry (a necessary condition).

• Practical knowledge of the entire clothing production process and the principles of its accounting.

• Excellent organizational, planning and negotiation skills.

• Analytical thinking skills and a proactive approach to problem-solving.

• Independence, responsibility and the ability to work under time pressure.

• High personal culture and ease in establishing contacts.

• Proficient in MS Excel.